Privacy Policy

Placeholder: account details, usage data and the content you upload for your automations to answer with.

Placeholder: to provide and improve the service, process messages and deliver support.

Placeholder: API keys are encrypted at rest and each automation's knowledge base is isolated.

Placeholder: we rely on AI model providers (OpenAI, Anthropic, Gemini) and messaging platforms to deliver the service.

We use PostHog to understand how Porpiu is used and to find errors: pages visited, actions in the app, browser and device, approximate location from the IP address, and technical errors. On our public pages we use no cookies or browser storage until you sign in; after that, PostHog keeps an identifier in your browser to link your visits to your account. We never send the content of your customers' conversations, their names or contact details, or your secrets: only identifiers and labels. Calls to AI models are measured with their model, tokens, cost and duration, never their content.

Placeholder: you can access, export or delete your data at any time.

Placeholder: reach us at privacy@porpiu.com with any questions.